Last Updated: June 2026

Welcome to DaVinci Resolve. These Terms and Conditions govern your access to and use of our website, products, and services. By accessing this website or placing an order, you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, please do not use our website or purchase our products.

1. Acceptance of Terms

By visiting ResolveDaVinci.com, creating an account, or purchasing any product or service, you confirm that you have read, understood, and accepted these Terms and Conditions in their entirety.

2. Our Services

ResolveDaVinci.com provides digital software solutions, including DaVinci Resolve 21 Lifetime License products, software delivery, installation guidance, activation assistance, and customer support.

All products are delivered electronically unless otherwise stated.

3. Digital Product Delivery

After successful payment verification, customers will receive their software, license information, or activation instructions through electronic delivery.

Delivery times may vary depending on payment verification, fraud prevention procedures, or technical circumstances.

Customers are responsible for providing accurate contact information, including a valid email address.

4. System Requirements

Before purchasing, customers are responsible for ensuring that their computer meets the minimum system requirements necessary to install and operate the software.

ResolveDaVinci.com cannot be held responsible for incompatibility resulting from unsupported hardware, operating systems, outdated drivers, or insufficient system specifications.

5. License Usage

Each software license is intended solely for the purchaser and may not be resold, redistributed, shared, copied, transferred, or used in violation of applicable licensing terms.

Unauthorized reproduction or distribution may result in termination of support services and other appropriate actions.

6. Pricing and Payments

All prices displayed on ResolveDaVinci.com are subject to change without prior notice.

Payments must be completed successfully before any product or service is delivered.

We reserve the right to refuse or cancel any order where fraud, unauthorized payment activity, pricing errors, or suspicious transactions are detected.

7. Refund Policy

Refund requests are governed by our separate Refund and Returns Policy.

By placing an order, customers acknowledge that digital software products may become non-refundable once delivered or activated, subject to the conditions outlined in that policy.

8. Customer Responsibilities

Customers agree to:

• Provide accurate information during checkout.
• Maintain the confidentiality of their account details where applicable.
• Follow installation and activation instructions.
• Contact support before initiating disputes regarding technical issues.
• Use purchased software in accordance with applicable laws and licensing requirements.

9. Technical Support

ResolveDaVinci.com provides reasonable technical support for installation, activation, and product-related inquiries.

Support does not include extensive software training, custom editing tutorials, project consulting, or hardware upgrades unless explicitly offered.

10. Intellectual Property

All website content, including text, graphics, logos, images, designs, and original materials published on ResolveDaVinci.com, is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or modified without prior written permission.

Any third-party trademarks referenced on this website remain the property of their respective owners.

11. Trademark Disclaimer

ResolveDaVinci.com is an independent platform.

DaVinci Resolve® and all related trademarks are the property of Blackmagic Design Pty Ltd.

Any references to these trademarks are used solely for identification and compatibility purposes. ResolveDaVinci.com is not affiliated with, endorsed by, sponsored by, or officially connected with Blackmagic Design Pty Ltd.

12. Limitation of Liability

To the maximum extent permitted by law, ResolveDaVinci.com shall not be liable for:

• Indirect or consequential damages
• Loss of profits or business opportunities
• Data loss
• Business interruption
• Hardware failures
• Third-party software conflicts
• User configuration errors
• Misuse of purchased products

Our maximum liability shall never exceed the amount paid for the specific order in question.

13. Fraud Prevention

We reserve the right to verify customer information, delay delivery, cancel suspicious transactions, or request additional verification where necessary to protect customers and prevent fraudulent activity.

Orders suspected of fraud may be refused without prior notice.

14. Chargebacks and Payment Disputes

Customers are encouraged to contact our support team before initiating a chargeback or payment dispute.

In the event of a dispute, ResolveDaVinci.com may provide payment processors or financial institutions with documentation including:

• Order records
• Delivery confirmation
• License issuance information
• Customer communications
• Technical support history
• Activation verification where applicable

15. Website Availability

While we strive to maintain uninterrupted service, we do not guarantee that the website will always be available without interruption, errors, maintenance periods, or technical issues.

We reserve the right to modify, suspend, or discontinue any part of the website at any time.

16. Privacy

Your use of ResolveDaVinci.com is also governed by our Privacy Policy, which explains how personal information is collected, processed, and protected.

17. Changes to These Terms

ResolveDaVinci.com reserves the right to update or modify these Terms and Conditions at any time.

Any changes become effective immediately upon publication on this page. Continued use of the website constitutes acceptance of the revised terms.

18. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the applicable laws governing the operation of ResolveDaVinci.com, without regard to conflict of law principles.

Any disputes arising from the use of this website or its services shall be subject to the competent jurisdiction as required by applicable law.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

ResolveDaVinci

Website: https://resolvedavinci.com

Email: support@resolvedavinci.com

Address:
180 Bank Street
South Melbourne, VIC 3205
Victoria, Australia

Phone: +61 3 9682 4770

Our support team will be happy to assist you with any questions regarding our products, services, or policies.