Last Updated: June 2026

Welcome to DaVinci Resolve. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or purchase our products and services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with ResolveDaVinci.com, we may collect the following types of information:

Personal Information

• Full name
• Email address
• Billing information
• Payment details (processed securely through third-party payment providers)
• Country or region
• Customer support communications

Technical Information

• IP address
• Browser type
• Operating system
• Device information
• Referral source
• Pages visited
• Session duration
• Cookies and analytics data

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide DaVinci Resolve 21 Lifetime License services
• Send installation instructions and activation information
• Respond to customer support requests
• Verify purchases and prevent fraud
• Improve website performance and user experience
• Comply with legal obligations
• Maintain account and transaction security

3. Payment Security

Payments made on ResolveDaVinci.com are processed through secure third-party payment providers.

We do not store your complete credit card or payment information on our servers. Payment processing is handled using encrypted technologies that comply with industry security standards.

4. Cookies

Our website uses cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze visitor behavior
• Measure website performance
• Enhance security
• Support marketing and analytics activities

You may disable cookies through your browser settings, although some features of the website may not function properly.

5. How We Protect Your Data

We implement appropriate technical and organizational security measures designed to protect your personal information from:

• Unauthorized access
• Data loss
• Misuse
• Disclosure
• Alteration
• Destruction

While we strive to protect your data, no method of internet transmission or electronic storage can be guaranteed to be 100% secure.

6. Sharing of Information

We do not sell or rent your personal information.

Your information may only be shared when necessary with:

• Payment processors
• Hosting providers
• Fraud prevention services
• Legal authorities when required by applicable law
• Service providers assisting with website operations

All third parties are expected to handle your information responsibly and securely.

7. Data Retention

We retain customer information only for as long as necessary to:

• Fulfill purchases
• Provide customer support
• Maintain financial records
• Resolve disputes
• Comply with applicable legal requirements

After this period, information may be securely deleted or anonymized.

8. Customer Rights

Depending on your jurisdiction, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your data where legally permitted
• Object to certain processing activities
• Request data portability where applicable
• Withdraw consent where consent is the legal basis for processing

To exercise these rights, please contact us using the information below.

9. Third-Party Services

Our website may contain links or integrations with third-party platforms and payment providers.

We are not responsible for the privacy practices or content of external websites. Users should review the privacy policies of those services separately.

10. Children’s Privacy

ResolveDaVinci.com is not intended for children under the age of 13.

We do not knowingly collect personal information from minors. If such information is discovered, it will be removed as soon as reasonably possible.

11. International Data Transfers

Your information may be processed or stored in different countries depending on our service providers and infrastructure.

We take reasonable measures to ensure appropriate safeguards are in place for international data transfers where required.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will become effective immediately upon publication on this page. Users are encouraged to review this policy periodically.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

ResolveDaVinci

Website: https://resolvedavinci.com

Email: support@resolvedavinci.com

Address:
180 Bank Street
South Melbourne, VIC 3205
Victoria, Australia

Phone: +61 3 9682 4770

We will make every reasonable effort to respond to your inquiry as promptly as possible.